Privacy Notice
Last reviewed: 28 October 2026
Who we are
Helprite Cleaning & Laundry provides cleaning, laundry and linen-related services in Edinburgh. For privacy queries, contact hello@helpritelaundry.co.uk. You can contact our team using the details shown on this website.
Information we may collect
When you contact us or request a quote, we may receive your name, contact details, address or postcode, property and service requirements, and the content of your correspondence. Technical information may also be collected by our hosting provider for security and site operation.
Purposes and lawful bases
We use enquiry details to respond to requests and take steps towards a contract (pre-contractual steps); to provide agreed services (performance of a contract); and to maintain reasonable service and security records (legitimate interests, subject to balancing). Legal and accounting obligations may also require record keeping. Marketing emails require an appropriate UK PECR-compliant basis.
Who receives information
Information may be handled by authorised team members and necessary hosting, email, communications and professional-service suppliers. We share personal information only where needed for service delivery, legal compliance or the operation of our website. Where personal information is transferred internationally, applicable UK data protection safeguards must be followed.
Retention and security
Information is retained only as long as necessary for the relevant purpose and any legal duties. We take reasonable steps to protect personal information and limit access to those who need it for the stated purposes.
Your rights
Depending on the circumstances, you may request access, correction, erasure, restriction, portability or object to certain processing. You may withdraw consent where consent is relied upon. Contact us to exercise your rights. You can complain to the UK Information Commissioner’s Office at ico.org.uk.
Updates
We may update this notice as operations or legal requirements change. Please check the effective date below.
For questions, contact Helprite.